Open the Legal Notice Before Access
Our Legal notice explains the conditions that apply before you use an account, including local eligibility, identity checks, wallet records and requests to change personal details. Access depends on local law, so you should confirm that use is permitted where you are located before opening an
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account. We record payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity so we can match a transaction to the correct account. A phone verification step may be required before account access, and a withdrawal request can require a matching account
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check. If a policy point is unclear, use the account help route beside the cashier path and include your registered phone number plus the relevant receipt reference. We can then direct your question to the policy area without asking you to repeat the full account history.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.